Privacy Policy
Last updated: 2026-01-01
Information we collect
We collect information you provide (contact details, booking preferences) and technical data (device, approximate location by IP, pages viewed). We do not sell personal data.
Information you provide
- Name, email, phone number, and message content when you contact us
- Booking-related details such as preferred studio, time, add-ons, and billing information (when applicable)
- Files or references you share (for example, mood boards or shot lists)
Technical information
- IP address (approximate location), browser type, device identifiers, and operating system
- Pages viewed, clicks, referrers, and session diagnostics for performance and security
How we use information
We use data to operate the service, process bookings, provide support, improve content, and meet legal obligations. We may send service messages and, with consent, updates.
Common purposes
- Provide and maintain booking functionality, confirmations, and operational messages
- Respond to requests, provide customer support, and prevent abuse
- Improve studio pages, pricing clarity, and overall user experience
- Comply with legal obligations and enforce our policies
Cookies
We use strictly necessary cookies to maintain session and remember preferences (e.g., theme, saved searches). You can control optional cookies in the footer banner.
What we store
- Cookie consent choice (required)
- Theme preference (required for usability)
- Limited session identifiers used for security and navigation (required)
How to manage cookies
You can change your choices at any time using the cookie controls in the footer banner (when available) or your browser settings.
Your rights
- Access, update, or delete your data
- Object to or restrict processing in certain cases
- Withdraw consent where applicable
Security
We apply reasonable safeguards and limit access. No method is perfectly secure, but we strive for continuous improvement.
Security measures
- Access limitation based on role and need-to-know
- Monitoring for suspicious activity and abuse prevention
- Periodic reviews of data retention and vendor access
Contact
Questions? Email [email protected].
If you prefer phone, call +1 (415) 803-2749 (business hours).